Scammers target Great Lakes Energy customers
Thu, 12 Jun 2014 12:55:25 GMT —
A scam circulating across Michigan is targeting customers of another utility company.
A Great Lakes Energy Cooperative member was recently contacted by phone by a person posing to be with Great Lakes Energy. The caller threatened to shut off the member's electric service if the account was not paid within 45 minutes.
The GLE member hung up the phone and called his electric company to report the incident. The member received confirmation from Great Lakes Energy that the call requesting payment was a scam.
The caller had an accent and identified himself as being part of the "Great Lakes Energy Disconnect Department."
Any GLE member who receives a call from someone claiming to be from Great Lakes Energy and feels pressured for immediate payment or personal information is advised to hang up the phone and call their electric cooperative.
Great Lakes Energy members can call 1-888-485-2537 and speak to any GLE rep. Co-op members, or any consumer, should never give out personal information, including financial account numbers or social security numbers, over the phone or internet to someone they do not know.
Several other utility companies have had customers contacted by scammers.
In May, Traverse City Light & Power warned its customers to beware of the scam.
A TCLP customer received a phone call recently demanding payment for a utility bill. The scammer did specify Traverse City Light & Power during the phone call.
The resident wasn't fooled by the phone call and took the right actions by contacting the TCLP directly.
Traverse City Light & Power customers should contact customer service at 231-922-4431 to report any suspicious phone calls.
In April, DTE Energy warned businesses about a scam spreading from southeast Michigan to the north.
The scammers were targeting businesses, usually during a busy time, claiming to be a DTE Energy employee.
The con man tried to convince the customers that they owed a significant amount of money and electric service would be shut off within an hour without payment using a Green Dot debit card.
DTE Energy was notified by two Traverse City customers, who were called by scammers. The two customers knew they did not have electric service from DTE Energy and did not fall for the scam.